Executive Summary As organizations continue to expand their use of public cloud platforms, accurately classifying software licensing models has become a foundational requirement for compliance, cost governance, and operational transparency. In Amazon...
Nexus for Asset 2026 is coming October 7–8 to ServiceNow Global HQ in Santa Clara, and registration is free for customers. Spots will be limited, so now is a great time to get ahead of the approval conversation. We've attached a ready-to-use Justif...
If you work in Asset Management (SAM, HAM, CCM, EAM, or OTAM), put this on your radar. ServiceNow Nexus for Asset 2026 is an exclusive, in-person customer event returning this fall! Event details: Dates: October 7–8, 2026Location: ServiceNow Global...
If you've ever been in a room with an Enterprise Architect and had to explain ServiceNow SAM Pro from scratch this one's for you. One question comes up more than almost any other, usually right before a design workshop "Can you send me something...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. Session date: March 17, 2026Questions: 91 total (36 written, 19 extracted f...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. Session date: March 03, 2026Questions: 40 total (23 written, 13 extracted fro...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. Session date: February 18, 2026Questions: 81 total (19 written, 17 extracted ...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. Session date: February 03, 2026Questions: 42 total (27 written, 11 extracte...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. Session date: January 20, 2026Questions: 77 total (36 written, 20 extracted f...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. Session date: January 06, 2026Questions: 14 total (9 written, 4 extracted f...
Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session will cover planned product innovations and include Q&A. Register now and see you there! ...
Author: Srinivas Ramanujaiah Many SAM Managers are looking for ways to apply their software entitlements to a specific environment or set of software installs. A good example could be Microsoft Visual Studio Subscriptions or MSDN that allow organi...
The Five-Phase Lifecycle SAM Pro operates as a closed-loop engine. When properly configured, it continuously discovers what's deployed, matches it against what you own, identifies waste and compliance risk, drives action, and feeds that intelligenc...
Sharing visual architecture designs I’ve worked on for SAM.You might find the SAM one online, but this is an updated version with improved structure and clarity.These diagrams can be super useful for:-Customer workshops and value discussions- Interna...
I was working on a SAM Now Assist project where SAM Pro, Procurement, and Now Assist for SAM plugins were active. However, I was still encountering an issue where no skills were working and errors were being thrown. I also attempted to repair the plu...
As part of our ongoing curation and quality assurance efforts, we regularly update the Content Library to reflect the latest information from our trusted sources. Most of these updates fall under our Business-As-Usual (BAU) activities and are expecte...
Your comprehensive resource for Software Asset Management questions and expert answers from the Office Hours series. What is SAM Office Hours? SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Softwar...
SAM Managers need to create software model(s) manually which used to make the process of determining compliance on ServiceNow a tad bit inefficient. Hence, we had introduced a feature to automatically create software model in Madrid Release. Softwa...
Part 2: Compliance, Optimization & Operations Introduction You've completed the setup and configuration in Part 1. Now it's time to verify your configuration, understand your optimization opportunities, and take action on compliance and reclamatio...
Part 1: Setup & Configuration Introduction Microsoft 365 is typically the largest SaaS spend in any organisation. SAM Pro enables you to track your M365 subscriptions and usage to determine license compliance and act on optimization opportunities ...
Brad26
ServiceNow
LisaLatour
Victor Paredes
michaelscog
