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Software Asset Management Professional Architecture

Going through the Software Asset Management (SAM) Professional Fundamentals course the first time, I found the data model and architecture pretty spaghetti. It made sense when reading the chapters but I could not compile a clear overview in my mind. ...

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Vlad Riedel by Giga Expert
  • 13294 Views
  • 3 comments
  • 66 helpfuls

Getting started with Software Asset Management

Welcome to ServiceNow® Software Asset Management  Congratulations on purchasing ServiceNow® Software Asset Management (SAM)! With ServiceNow SAM, you’ll take control of your software assets, reducing compliance risk and lowering software costs. This...

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LisaLatour by Administrator
  • 15505 Views
  • 1 comments
  • 7 helpfuls

Assets and CIs – Understanding the Difference

Asset Management and Configuration Management are distinct areas of focus, and yet it can be very difficult to differentiate assets from configuration items.  Understanding the difference will facilitate the creation of well-defined Asset and Config...

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Dave Aiken by ServiceNow Employee
  • 78193 Views
  • 9 comments
  • 92 helpfuls

Explained: Software Asset Management System Properties

Software Asset Management Properties You have all seen them and maybe you are your organization’s expert who breaks through the mystery of what they do and how they impact SAM functionality or you are just as perplexed as many people and don’t have ...

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Daniel Slocum by ServiceNow Employee
  • 11468 Views
  • 6 comments
  • 20 helpfuls

ITAM Product Architecture

It always helps to understand how ServiceNow products work foundationally and how they are connected to other products, which is the purpose of the following product architectures.   Hardware Asset Management - Product Architecture Blueprint   Cloud ...

ServiceNow by Administrator
  • 2240 Views
  • 1 comments
  • 0 helpfuls

The Path to Value for a SAM Program in ServiceNow

The Path to Value for a SAM Program in ServiceNow Implementing a SAM program within ServiceNow provides organizations with a systematic method to monitor, manage, and optimise their software assets. To fully leverage your SAM program, it’s crucial to...

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Kieron Dean by ServiceNow Employee
  • 19237 Views
  • 1 comments
  • 43 helpfuls

Software Asset Management

  Software Asset Management Software Asset Management (SAM) accelerates time to business outcomes, providing a more complete picture of on-premises software, SaaS, and cloud resources. No matter where you are on your journey, the resources and too...

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Software Asset Management FAQ Guide

Welcome to our comprehensive Frequently Asked Questions guide for Software Asset Management   Q: What is Software Asset Management? A: Software Asset Management (SAM) is a business practice that involves managing and optimizing the purchase, deployme...

Develop your ServiceNow Partner Strategy

Picking a ServiceNow Partner The strategy you use to select a partner is critical to your success during implementation.  The document "Develop Your ServiceNow Partner Strategy" below outlines a comprehensive approach to selecting a ServiceNow partne...

Servicenow Lansweeper integration

We have implemented a few different integrations between Lansweeper and ServiceNow for our customers and have found many challenges around different CIs, installed software data, missing documentation etc. So we got all that code together and develop...

ITAM Now on Now

Ever wonder how ServiceNow uses its own products? We have a program called Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to ITAM.   Now on Now Book o...

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