Personalize the brand and theme settings for your software asset workspace so that they express your brand’s look and feel and users can see a consistent look and feel across all pages. Enable or create one main theme that represents a singular br...
How to Manage Leased Hardware Assets Effectively Managing contracts for leased assets can be challenging, especially regarding the lease-end process. The critical difference between owned and leased assets is the importance of contract data during t...
Ever wonder how ServiceNow uses its own products? We have a program called Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to ITAM. Now on Now Book o...
Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if yo...
Success maps give an at-a-glance view of how to implement, maintain and grow with ITAM. For best results, review the success map prior to starting your project. Hardware Asset Management Success Map Software Asset Management Success Map
Before you get started with ITAM, here are some resources to help you get acquainted with features and capabilities. What is IT Asset Management (ITAM) What is Hardware Asset Management (HAM) What is Software Asset Management (SAM) What is...
Calling all SN Asset Managers.... are you looking for your next great opportunity? United Airlines is looking for a ServiceNow ITAM - Sr Analyst. Come and join our team! Must be a US citizen. Apply here: Senior Analyst - IT - ServiceNow ITAM or ...
Doing an implementation of SAM Pro recently and enabling the O365 Usage integration. (Microsoft Office365 Integration Profile). Microsoft Announcement MC275344 Privacy changes to Microsoft 365 Usage Analytics Microsoft has introduced a breaking chan...
We hosted 3 webinars in April 2022 on ITAM topics. You can access the recordings below. If you have a specific question around ITAM, we recommend you check this ITAM community forum and create a separate question if needed so that we can better addre...
What is hyper-threading? Hyper-threading is a hardware innovation that allows a Physical CPU to split its physical cores into virtual cores, also known as threads. This helps the CPU to perform multiple tasks simultaneously, increasing performance. T...
Unsure how to get started on a Hardware Optimization game-plan for HAM? Check out this quick journey guide.
Unsure how to get started on a Hardware Normalization game-plan for HAM? Check out this quick journey guide.
Unsure how to get started on a Software Optimization game-plan for SAM? Check out this quick journey guide.
Unsure how to get started on a Compliance & Risk Mitigation game-plan for SAM? Check out this quick journey guide.
Here is a helpful Implementation Readiness Checklist to further guide you with a successful implementation for HAM. Note - majority of successful customers utilize a certified implementation partner or ServiceNow Customer Outcomes.
Curious about how to develop your ServiceNow Partner Strategy? Read the attached white paper.
What is the Use Case? As of this writing, on January 26, 2022, Adobe Systems licenses Creative Cloud Single Apps for business at US$33.99/mo and Creative Cloud All Apps for business at US$79.99/mo. You can find this pricing publicly available here. ...
Hardware Asset Management In ServiceNow What Assets do we have?Where are they?What Assets are In Stock vs Deployed?What did they cost?Who is responsible for them?How are we using them? Who is using them? Once you know these answers, you’ll be able to...
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Dear community members, I surely like the simulator concept, but in the HAM simulator you have to manually add a bunch of users and for such repetitive tasks I like to learn how to do it in a script. I created a little script where you just replace a...
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LisaLatour
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