Hi friends,When it comes to alm_license table, the software asset data is by default not synchronized with CMDB class. Any specific reason for this ????Is it a good approach to synch SAM table to Software package table on CMDB side ???Please guide. T...
We have a situation which seems quite common. We have some products which have plenty of rights but also has 4 'unlicensed installs'. As a result, the product is viewed as non-compliant. What makes an installation 'unlicensed' and how do make a insta...
We have a number of products that are not discoverable, but for a internal audit that is Federally mandated, we must show the number of rights consumed for all products. They are not CALs, so I'm not sure how to go about showing this consumption/righ...
Hi folks, I want to know which options are available in order to manage and reclaim licenses for the following vendors: Cisco, Palo Alto, Salesforce, Hubspot, Imperva and Ellucian. In the Prod Docs website, there are tools to help us do that, li...
Hello Experts, @Daniel Slocum For some reason in my client's dev instance, the publisher is not automatically populating after adding a product on software model form. Typically, the publisher is automatically populated in this case but the connectio...
Hi all, I want to integrate Adobe with ServiceNow to track software subscriptions for SAM. Using this article :https://docs.servicenow.com/en-US/bundle/utah-it-asset-management/page/product/software-asset-management2/task/set-up-adobe-subscription.ht...
Hi Team, Is their any way we can see software installation data for workstation, in our SN environment. We are going to upgrade to UTAH. We can only see the data for servers not for workstations. Thank YouLoveneesh
Hi All! We are currently working on Salesforce CRM integration with ServiceNow and according to the documentation, it seems we require admin access for the service account to establish OAuth connection in Salesforce API, once we get the connection do...
how to create a multiple fields x axis and y axis as a range 0 to 10 report for a user performance of a record in servicenow
We need all EAM to be managed in a single currency US dollar, how we can achieve this?
Here is a senario , There are 3 links which generate the flow for RCC through mail trigred by flow 3 links in mail for end user to select 1. request new licence2. submit the proof for licence key3.uninstall the license these are the links , So if us...
When creating a Windows Server detailed report in the Workbench, I am unable to include the servers in the cluster which we need to determine wheter or not to get compliance by VM or Host. When building a report we need to see the host name, cluster ...
Hi All, I have selected "sn-lp-editor " application automatically with default name update set is created now i try to backout those changes it is showing succeeded 100% but changes not backed out. please help
I am currently looking into the dropbox integration with Servicenow for SAM. When somebody with an admin access in dropbox clicks on get oauth token in servicenow, it only generates an access token and no refresh token is generated. My opinion is tha...
Scenario:Application v1 - ApprovedApplicationApplication v2 - ApprovedApplicationApplication v3 - RestrictedApplication - due to version vulnerabilityApplication v4 - RestrictedApplication - due to version vulnerabilityApplication v5 - ApprovedApplic...
