Hello, I am trying to prevent users from editing their records after they were submitted. Here is a preview of the record:All the fields should be read-only: Here is the client script I have created but it does not work as expected:
Dear community, can somone please clarify which of the following options is correct? I cannot find any existing role called sys_admin, in my opinion it would be the role admin which is not there. By default, which user role must verify the successful...
Hello, I am trying to configure UI action so that when "reject" button is clicked the status (u_reject_reason field) changes from "Requested" to "Rejected" however I am not able to save this change. when i go back to see the record details it s ba...
Hello, what role is required in order to be able to edit customer_account table?
Hello, I was wondering if this is correct to use a business rule to change the field value of records if a record from another table changes to "approved" So the "Expense App" record (contains data like requestor, status, year, month) can be approv...
Hello, Does anyone know why it takes such a long time to create a record on a table from Catalog Item?I have to wait approx. 15 min to see the record. How can I check what is causing this delay? Thanks!
Hi, I am trying to connect SN with my O365 demo instance. Everything is configured from my O365 part but in service now I get errors when trying to create my direct integration profile. The Software Asset Management - SaaS License Management is indee...
Hello, We have a retired windows server and everytime discovery runs for that IP address, a Vcenter is being discovered and related to the Windows server. The retired CI's should not have any software installations associated with it. I did try to br...
Hello,I have a client, who wants to start tracking their software licenses in the Asset Management Fundamentals ( no SAM product yet ). And on the process of guiding them to the right place I stumbled across the following - currently the client uses ...
Hi everyone, I activated in the developer environment the But I still cant find the Software Asset Workspace. What I still miss? Thanks for your help.
Hi Community, There is already a run script activity in workflow to update "user is already in AD group" in work notes. While testing it's showing error in the activity of workflow. Can anyone please help me with this. Please refer the below snips. T...
We have PPNs and Products which are not in the content library - What are the information needed when submitting a Hi ticket to have our unrecognized PPNs and Products onboarded in the content library? We do not want to create custom objects as much ...
Hi all, I was wondering has anyone has experience in adding custom choices for License types other than the list below.Does license type affect the reconciliation process, and what would be the effect of adding a custom license type? License typePer...
Hello, We have recently installed SAM pro plugin along with Service Graph Connector. We had sccm 2016 before. Everyday now scheduled import runs and data gets pulled in CMDB tables through robust transform map. However we are unsure how/where data is...
We are using the CIS suite for our Windows server Licensing, The entitlements are set to Per Core (with Cal), We can't get the Workspace to show compliance for our Windows Server 2019 or 2022. I also notice that the software models for Windows Server...
