HAM implementation - where can workflows diagrams for the out-of-box processes be found?

WB
Tera Expert

My organization is planning to implement HAM and it would be helpful to see a workflow diagram for each of the out-of-box features in HAM (Rome), to help explain to stakeholders how this might impact them.  Does anyone know where to find such a document?

1 ACCEPTED SOLUTION

Aaron Munoz
Tera Guru

Here is the HAM process guide in NowCreate with some diagrams

https://nowlearning.service-now.com/nowcreate?id=nc_asset&asset_id=0c35d59f1b104d14fa29ebd7b04bcb66

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2 REPLIES 2

Aaron Munoz
Tera Guru

Here is the HAM process guide in NowCreate with some diagrams

https://nowlearning.service-now.com/nowcreate?id=nc_asset&asset_id=0c35d59f1b104d14fa29ebd7b04bcb66

WB
Tera Expert

great information, thank you