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02-10-2022 09:06 AM
My organization is planning to implement HAM and it would be helpful to see a workflow diagram for each of the out-of-box features in HAM (Rome), to help explain to stakeholders how this might impact them. Does anyone know where to find such a document?
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02-10-2022 09:26 AM
Here is the HAM process guide in NowCreate with some diagrams
https://nowlearning.service-now.com/nowcreate?id=nc_asset&asset_id=0c35d59f1b104d14fa29ebd7b04bcb66
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02-10-2022 09:26 AM
Here is the HAM process guide in NowCreate with some diagrams
https://nowlearning.service-now.com/nowcreate?id=nc_asset&asset_id=0c35d59f1b104d14fa29ebd7b04bcb66
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02-10-2022 09:42 AM
great information, thank you