- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā03-07-2022 08:48 AM
Hi,
When using the OOB flow 'Hardware asset request flow', is the asset that is requested also being subtracted from the stockroom inventory?
Best regards,
Kenneth
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā03-07-2022 09:13 AM
If you are referring to the one in Hardware Asset Management Professional, then the request goes through a sourcing step in which the fulfiller determines whether the request can be pulled from local stock, and if so, then the existing asset is moved from stock to the deployed user/state/location -- and if it is a consumable, then the quantity is subtracted. If the sourcing step requires transfer from another stock room, then this would only happen after a transfer order is completed. If sourcing step requires procuring new inventory from a vendor then this is obviously not pulled from stock (except in the case that the shipment resulting from the purchase is received into stock).
The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā03-07-2022 09:13 AM
If you are referring to the one in Hardware Asset Management Professional, then the request goes through a sourcing step in which the fulfiller determines whether the request can be pulled from local stock, and if so, then the existing asset is moved from stock to the deployed user/state/location -- and if it is a consumable, then the quantity is subtracted. If the sourcing step requires transfer from another stock room, then this would only happen after a transfer order is completed. If sourcing step requires procuring new inventory from a vendor then this is obviously not pulled from stock (except in the case that the shipment resulting from the purchase is received into stock).
The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā03-07-2022 02:21 PM