We are dealing with many countries and our software purchases are in CAD, USD or EURO.SAM shows 1 currency and does the SUM on whatever is in the column. How do you manage this kind of situation if you want to use the dashboard's data or even build ...
I have an application where we compile a lot of data related to software entitlement purchases and other supporting data. There is enough data in this application to create the software entitlements. Is there a way that I could create a UI Action t...
ITAM-if "recurring price" is Zero, then update short desc with the note- 'soft is freeware'these fields are catalog item fields.please help with the script for the same
I need help inServiceNow ITAM:If price of catalog item is zero, then on ESC/Portal should show this catalog as a freewareHow to achieve this?
Hi Community! We have some licenses that need to be assigned to all active users, regardless of a discovered installation.For example, we have a license for a browser extension on which we have no discovery, but I know that it is present on all end u...
my pdi instance is hibernating , but i have the important information in it , can some one help me to get that back
It looks like Discovery that was run for ITOM is using SAMP license Is there anyway to exclude a CI from SAMP - but still use it in ITOM ? - can you even exclude a complete CI class like Servers Currently in our DEV system I would actually just like...
Hi, I'm looking to start creating reserve entitlements via the SAM workspace so that a products entitlements in Service Now reflect those, say, that are in the Microsoft Admin Portal. Are there any best practice guidelines available for using this fe...
Hello everyone, I'm currently implementing the TPM module. However, open source technologies like "SpringBoot" are not discovered and maintained in the SAM module. I would like to know how and what steps to implement the following: First of all, how...
I am looking for some cross functional capabilities for Vendor onboarding.What are the different ways through which a vendor can be onboarded (integrations).
Hi all,One of our clients has recently purchased Salesforce Consumer Goods Cloud - Sales Einstein 1. This product is a suite Salesforce offers and contains various products within it. We have the Salesforce CRM integration setup within SAM Pro that b...
Hi,I was struggling making custom metric for Microsoft Bing Maps product. The required license metric is per transaction. can anyone guide me with this, how and from where the transactions are calculated ?
Hello Community, We recently conducted a proof of concept for ACC using a few pilot devices, and the results are promising, especially since it's out-of-the-box. However, we've been advised to explore additional sources. Has anyone explored the Ater...
Hello, So we are new using ServiceNow and we just recently enabled ServiceNow SAM Pro. Would like to ask about on how SAM Pro computes the license position report per product. So we are seeing Software installs records that has a value of "false" on ...
Within SAM Pro, we would like to make use of the data in Entra ID.I am familiar with the existing intregration (Integrating with Azure AD), but our company does not allow direct integrations.The data from Entra ID can be shared with a central data la...
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