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Install count for software models

gvk
Tera Contributor

Hi Experts,

 

I am checking the field "Install count" in Software Models table, when this field will be updated?

 

which script will update this field and how frequent it will be? I see a discrepancy with count when I report on cmdb_sam_sw_install table for the same software.

5 REPLIES 5

Allen Andreas
Tera Patron

Duplicate post of: https://www.servicenow.com/community/sam-forum/install-count-in-software-model-is-not-getting-update... 


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!