'Perpetual + Maintenance' License Type

Annie7
Tera Expert

Hello,  I would like to inquire about the usage of the 'Perpetual + Maintenance' license type.   

 

For instance, if I purchase a Perpetual license with 90 days of maintenance for $1000 and create one entitlement record with 'Perpetual + Maintenance' license type.   Do I need split the entitlement into 2 records: one for 'Perpetual' and one for ' Maintenance'? If so, why ServiceNow design the license type 'Perpetual + Maintenance'?  What is the best practice in this scenario?  If I continue using the 'Perpetual + Maintenance' license type, will ServiceNow calculate that for reconciliation? 

 

Thank you. 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hello @Annie7,   No you don't have to, If you create an entitlement with "Perpetual +Maintenance" your installs with be licensed. You don't have split the license.

Thanks!

View solution in original post

2 REPLIES 2

Community Alums
Not applicable

Hello @Annie7,   No you don't have to, If you create an entitlement with "Perpetual +Maintenance" your installs with be licensed. You don't have split the license.

Thanks!

Thanks to SubhamA