Publisher drop down in run reconciliation

[andynewey]

Hi there, What is the criteria for a publisher to be listed in the dropdown of the run reconciliation option.  I was advised that it was just where there was entitlement but this is not the case with our installation.

For reference we are a set of relatively new users so are running reconciliation of individual publishers quite regularly as we configure each product.

[dreinhardt]

Hi @andynewey,

this is correct, could you please cross-check that all software entitlements are published and state is "in use" and you've minimum one active entitlement.

Best, Dennis

[andynewey]

Yes all is as it should be, the system has even reconciled against one of the software models. 

[dreinhardt]

Hi @andynewey,

are you able to select the mentioned one? Could you please check the „License under management“ flag for your software models and the product type? 

From the PDI demo data if seen the flag was disabled and the product type set to „not licensable“ which hides the recon option for demo purposes.

Best, Dennis

[andynewey]

YEs they are all correct.  See snip.