Reconciling Office 365 E3 subscription data with Microsoft 365 E3 entitlement

[Tim18]

Hi,

I was wondering whether anyone has come across/have the solution to how I can reconcile Office 365 E3 usage (coming from the Office 365 integration) with entitlement for Microsoft 365 E3? 

Office 365 E3 is essentially a component of M365 E3, although I don't believe that is contractually recognised in the respective licensing. https://www.microsoft.com/en-gb/microsoft-365/enterprise/compare-microsoft-365-and-office-365. I was hoping that I could get around it by setting Office 365 E3 as a suite component, but that does't get applied in the reconciliation results - presumably because subscriptions don't have the concept of suites.

Plan B is to ask our ServiceNow admins to setup a script to transform the Office 365 E3 subscription data when it comes in to M365 E3 so we can reconcile it. However that feels like it should be a last resort so wanted to check here first.

Many thanks

[rohantyagi · Accepted solution]

Hi Tim,

We are developing the solution to reconcile Microsoft 365 components like Office 365, windows10 and EMS into one Microsoft 365 software. [Under Servicenow standard safe harbor] This will be available in the Quebec release. However we are also considering backporting it to older releases, i will be able to give you more information on the timelines or patch number in the next 3-4 weeks. Please tag me in the comment if you don't hear back. 

I am also happy to show you how this is going to work in one of our development environments. If interested, please send me an email at rohan.tyagi@servicenow.com

Regards,

_Rohan

[Tim18]

Hi Rohan, thanks for the update - I will drop you an e-mail as would be interested to have a look.

Thanks again

[Jeff Barratt]

@rohantyagi we just encountered this issue while implementing. Any update you can share on the patch status / release of this feature? Would also love to see this in action if that's possible.

Thanks!

[cbester]

@rohantyagi - We are trying to reconcile the M365 licenses as well. We are currently using Paris - is this available for us? and, if not, is it available in Quebec? Thanks!