Resource Consumption License Metric

[Karen54]

Has anyone used the Resource Consumption license metric on the entitlement form under the Common Metric group. 
I'm not sure how it should be used and what it is for and havent found any documentation to explain. Thanks

[Dean Hayes]

The Resource Consumption metric will link to the Resource Value table [samp_sw_resource_value].  This allows you to create a 1:1 ratio between usage and consumption for metrics that cannot be automatically calculated/generated.

https://docs.servicenow.com/csh?topicname=add-custom-license-metric.html&version=latest

As an example, you may need a consumption metric based on pages printed that you cannot automatically collect.  You can manually update the consumption column for the linked entry in the Resource Value table and it will use that usage value as part of the Reconciliation process.

[VC01]

Hi Dean- can we use Resource Value for custom license metric (e.g., 'Pages printed') and store the consumption data in the Resource Value table for reconciliation, or should we always use 'Resource Consumption metric' to use this table data.

[Dean Hayes]

If you need a straight 1:1 ratio between entitlement and usage I would just use the 'Resource Consumption' metric.

If you need something different you can use the custom metric as that can reference any table and perform calculations.

There is an example in the SAM demo data for the QlikView Server software model that uses the 'Example: Resource Value' custom metric to perform a 2:1 ratio calculation against usage information in the Resource Value table.

[Karen54]

Hi Dean, thanks for your reply. I'm afraid I'm still a little confused. I have set up Custom Metrics in the past and they appear as license metris when the Custom Metrci group is selected.

However, the Resource Consumption License Metric is associated with the Common Metric group and was added (I think) in Vancover. How is this different to a Custom License Metric? Thanks