Revert Normalization UI action(Button) is not available on certain Discovery Models
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10-30-2024 04:08 AM
Hi
Can someone help me with the conditions to be met for the Revert Normalization UI action on Software Discovery Models.
I am able to see this button for most of the discovery models but it's not visible on some of the discovery models. Also the discovery is not manually normalized.
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10-30-2024 05:31 AM
You will only see this button with a status of Fully Normalized, Partially Normalized, Manufacturer Normalized, or Manually Normalized, which can be reverted.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
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10-30-2024 06:00 AM
We cannot revert the manually normalized discovery Models. So it will not be available on manually normalized discovery Models. My concern here is that I am able to see it on most of the normalized discovery models but for few normalized models the button is not available.