SAP OOB product in ServiceNow SAM Pro

[Community Alums]

Hi All,

I am looking for information on the out-of-the-box (OOB) SAP products that are supported in ServiceNow SAM Pro(Tokyo). I would appreciate it if someone could provide me with a list of these products.

Thanks in Advance!

[mikew_samexpert]

Hi,

OOTB, SAM Pro supports SAP Named User and Engines licenses. So any SAP product which is licensed by these metrics is supported and the products which the customer uses will be pulled into SAM Pro via the ABAP programme (software models auto-created). Moreover, any SAP products which are installation-based and discoverable can be handled via the Common>Per Core license metric.

[mikew_samexpert]

The ABAP programme exports the Named User and Engines licenses which are used in a customer environment and automatically creates the software model record and usage in ServiceNow SAM. Additionally, discovery systems will pull SAP products that are physically installed which are licensed by core processors. Note that analysis of the usage per software model is really important because some of the software models may not be relevant or not used from a licensing perspective so you will need someone expert with SAP licensing to cast their eyes over the data.

[Community Alums]

ABAP program will be used to make this connection to SAP but would like to know what are the products that can be connected using ABAP.for Eg:

SAM S/4 Hana (cloud/on premise)

SAP ERP

SAP Process orchestration

SAPMerchandising

etc