SCCM discovering model number in CI record but not in Model record

[eliasdimopoulos]

Hi

We are running discovery for CMDB using SCCM

We are discovering each CI successfully however we, discover the CI hardware model number in the CI record.

We would like discovery to populate the Model Number on the model record and use the model number on the model record to display on the CI form

Currently discovery is populating the model number on the CI form but this is not reflected on the model number on the model record

I have included the CI record and Model record screen shots for reference

Not sure if I'm going against any best practices trying to do it this way. 

Any help would be appreciated

Regards

[mikewhalley]

The Model ID should reside as an attribute on the hardware model record and represents the ID assigned by the manufacturer to a specific product. This ID could be different to what is collected from discovery sources. What are your business rules for creating CI and asset records ? 

[eliasdimopoulos]

Hi mikewhalley

Thanks for you reply to this

We havent created any custom Business Rules

All Business Rules for creating CI and asset records are OOB

[mikewhalley]

OK - I should have asked the question differently ! 🙂 

Are you using the Asset Management module in SN or just auto-creating asset records from the CI record created via the SCCM discovery feed ?

[eliasdimopoulos]

Yes.... We are using the Asset Management module in SN and setup hardware models to auto create Asset record in SN.

We have also setup Asset-CI Field mapping to auto populate CI fields from Asset fields.

Its when we go the other way CI -> Model we run into problems.

In our case the Model number on the CI form to populate the Model number on Model form