Software Allocations security changes
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3 weeks ago
Ever since the last release was applied, I have not been able to manage allocations the same.
In the Entitlement record, on the user allocations tab, I was able to add a new allocation. Now when I double-click on the user field, I get an error :
Security prevents writing to this field
Also, I am no longer able to go into an existing software allocation and change any of the fields.
Obviously, this is slowing down the way I work.
Was there a security change in the last release? Is there something my administrator can change to allow me to do the things I did before?
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3 weeks ago
Hi, it was part of a overall security fix for all ServiceNow instances. Your platform should informed you about this, didn’t they?
they also should know what to do to get your access back