Software Asset Management Process Architecture Overview

[Linh Hoang]

Dear community,

I'm new to this topic and slowly reading into the SAM topic.

I found this slide on SAM architecture. 

My Question is just:

Can somebody explain the difference between the dotted connector/arrows and the solid line?

[Linh Hoang]

Hi,

I found the High Level Process Architecture Slide in NowCreate und the the pptx file Name "ITAM - SAM - Product Architecture Blueprint - San Diego".