Software Installed table still have data after SAM installed and Migrated software installation data

RamSagar
Tera Guru

‎10-19-2022 07:10 AM

Hi ,

Software Installed (cmdb_software_instance) table still have data after SAM installed and Migrated software installation data.

So now it duplicate data of Software Installations [cmdb_sam_sw_install] or we need to retain the data?

Can we delete the data in Software Installed (cmdb_software_instance) ?

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Mike_R
Kilo Patron
Kilo Patron

‎10-19-2022 07:20 AM

Pretty sure you can delete the old data but I would open a ticket with SN support to be sure. I don't see anything documented regrading migration

https://docs.servicenow.com/bundle/sandiego-it-asset-management/page/product/software-asset-manageme...

Mike
* My Collection of ServiceNow Stuff *

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Daniel Slocum
ServiceNow Employee
ServiceNow Employee

‎10-19-2022 10:12 AM

There is no need to retain the data, there is also no harm in doing so.  SAM only uses the data found in the cmdb_sam_sw_install table.

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