Software Model Suites

Cons Austria
Tera Contributor

‎10-17-2022 06:06 AM - edited ‎10-17-2022 06:07 AM

Question on SW model suites.

 

  1. Wil the software install conditions applied on the Parent SW Model automatically apply to the Child SW Model? Or does this need to be setup individually on the Child SW Model?
  2. When an install is detected through DMAPs for the Parent Software Model, will this install count even if none of the Child SW model are detected with an install?

 

 

 

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Daniel Slocum
ServiceNow Employee
ServiceNow Employee

‎10-17-2022 02:41 PM

Hello,

 

1. No, the SW Install Conditions are considered on a model-by-model basis.

2. Yes. If the Suite Parent is found, the suite license is consumed.  If only suite component models are found, the "inference percentage" and the "suite relationship assumed" are leveraged to identify when to consume a suite license or individual product licenses. 

Omeir Yusuf
ServiceNow Employee
ServiceNow Employee

‎10-18-2022 01:54 PM

Hello,

 

  1. It will need to be setup individually on child components as they are treated as separate models, linked only as suite components from the parent model.
  2. If a user-specified percent of child component software models are discovered on a device, it will count the parent software model. If it falls below that threshold, it won't consider the suite licensing. If none of the components are discovered (but the parent is), it will count the parent. 
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Cons Austria
Tera Contributor

‎10-19-2022 01:05 AM

Thanks @Omeir Yusuf @Daniel Slocum 

 

For 1, I guess it would be nice if there is an option to auto apply sw install condition on the parent to the child models

 

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Omeir Yusuf
ServiceNow Employee
ServiceNow Employee
In response to Cons Austria

‎10-19-2022 07:23 AM

You can submit this as a suggestion on the Idea Portal. Read more here: Introducing the Idea Portal on Now Community.

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