Hi I'm cloned the OOTB jny_journey widget in journey design scope after implementing that widget I'm facing some errors.Execute operation on script include 'hr_TicketPageConfigUtil' from scope 'Journey designer' was denied. The application 'Journey d...
Hello All, We created a software entitlement for Visual Studio enterprise via Publisher part number “MX3-00115” as provided by client. The Software model is associated with Discovery map “DMAP0067733”. We have noticed that the Suite Component for Mic...
Hi Falks,do you know if we can edit a report? i want to edit the Software license compliance position to add the company of the devices and of the license. RegardsFranck
Hello! We've recently implemented this custom solution to gather edition data in SCCM via this KB Article This custom solution would populate the Edition Override field on the installation record by parsing through registry keys to get edition data....
Hello,We are aming to build a Smarter, simplified ticket submission experience. By integrating contextual search (suggesting knowledge articles and catalog items as the user types), we aim to empower users to solve their issues instantly and signific...
Hi Falks,i have seen that the new Core Licensing model of Microsoft Server is calculating wrong in my instance Yokahoma.following the rules, the metric should do following and consider the minimum.... Any experience how to correct it in the license m...
We can't seem to be able to get our Red Gate Toolbelt Software to go compliant.We have 2 Entitlements, 1 for Toolbelt and 1 for Toolbelt Essentials.They both share some components as part of each suite.ServiceNow only offers a discovery Map for Toolb...
I have been asked to check customization's in SAM plugins. Screenshots below.What are these customized files in SAM plugins? What are their implications? I need to find out who introduced these customization's. How do I find their backstory and shoul...
Hi, I need to obtain information about the software installed through the agent client collector. When I run a test check with the check definition: installed software, I get a response, but I don't have the information in the related list of install...
Question:Is there a way for SAM Pro to only count SSO subscription users for users that have a specific role or license assigned to them in the respective SaaS portal? Context: We have set up a SSO integration profile for software that our end users...
Hi,I would like to create a software license compliance position report to include only software publisher and specific products that I have "published only" through SAM Implementation -> Published Products. Is this possible? Thank you.
Hi , We are publishing software models for end user to request any particular software from portal. So for adobe/microsoft even if the available allocations are not available we should be able to process the request without raising purchase order as...
Need workflow to automate kiosk user creation using PowerShell script in ServiceNow Body: Hi everyone, I’m working on a requirement to create and add a Kiosk user account for Thin Clients through a ServiceNow Catalog Item. Here’s what I have so far: ...
Hi all I am scratching my head on this one. The software install list for a specific version of Anaconda is showing some installations being allocated a software model and others not beiong allocated a software model despite being identical installa...
Hi Folks, Hope we all are doing well. After successfully spending a wonderful time with other releases of ServiceNow, I tried to look at the new and latest release (Xanadu) of ServiceNow for Software Asset Management. But unfortunately, I found that...
