Software Installed table still have data after SAM installed and Migrated software installation data

RamSagar
Tera Guru

Hi ,

Software Installed (cmdb_software_instance) table still have data after SAM installed and Migrated software installation data.

So now it duplicate data of Software Installations [cmdb_sam_sw_install] or we need to retain the data?

Can we delete the data in Software Installed (cmdb_software_instance) ?

2 REPLIES 2

Mike_R
Kilo Patron

Pretty sure you can delete the old data but I would open a ticket with SN support to be sure. I don't see anything documented regrading migration

https://docs.servicenow.com/bundle/sandiego-it-asset-management/page/product/software-asset-manageme...

Daniel Slocum
ServiceNow Employee

There is no need to retain the data, there is also no harm in doing so.  SAM only uses the data found in the cmdb_sam_sw_install table.