Software Installed table still have data after SAM installed and Migrated software installation data

RamSagar
Tera Guru

Hi ,

Software Installed (cmdb_software_instance) table still have data after SAM installed and Migrated software installation data.

So now it duplicate data of Software Installations [cmdb_sam_sw_install] or we need to retain the data?

Can we delete the data in Software Installed (cmdb_software_instance) ?

2 REPLIES 2

Mike_R
Kilo Patron
Kilo Patron

Pretty sure you can delete the old data but I would open a ticket with SN support to be sure. I don't see anything documented regrading migration

https://docs.servicenow.com/bundle/sandiego-it-asset-management/page/product/software-asset-manageme...

Daniel Slocum
ServiceNow Employee
ServiceNow Employee

There is no need to retain the data, there is also no harm in doing so.  SAM only uses the data found in the cmdb_sam_sw_install table.