Asset Management
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Activity in Asset Management

Best way to implement a sublocation of a Stockroom.

Hello Everyone I am new to ServiceNow and our Business is moving from Spreadsheets to ServiceNow Assets and Requests. ( YAY!) We ship Assets to some Smart Lockers ( lockers that can be accessed by a Code to access a door that has the asset within...

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Subscription and Maintenance Entitlements

My client is currently unable to enter device or user allocations for their Maintenance entitlements. (Confirmed this as well in ServiceNow Documentation). To by pass this limitation, we are considering changing these license types to subscription wi...

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SaaS Adobe Integration - Entitiy User Subscription

Hi, I am currently performing SaaS - Adobe Integration .The Adobe console is administered by a Parent Company and I need to Integrate/download the user Subscription specific to the Entity / Child Company only.How can I Ensure only the Entity wise Ado...

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Vendor purchase "Purchase" button is disabled?

I am trying to use the Hardware Inventory Stock Order catalog item in a test environment. I have generated the "Source Request Items" catalog task, however when I use "Source request" in the Hardware Asset Workspace to fulfill the request, the Vendor...

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Adobe Products

Hi Team, I need some guidance regarding our recent Adobe integration in SAM Pro. Background:We recently implemented SAM Pro and our initial goal was to load all Adobe entitlements into the system.The Adobe integration was completed successfully, and ...

  • Question

Workday Integration with SAM Pro details

We are in the process of integrating Workday with SAM Pro and would like to know the following information with respect to the integration process - 1) Which Workday API's are involved in the Integration process2) Complete list of fields that will be...

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Resolved! Workday SAM pro Integration

What could be the exact data that will be pulled into ServiceNow from Workday during integration .What are the fields that will be ingested into ServiceNow from workday and how this data is represented in Sam pro tables ?

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"Current Phase" in sam_sw_product_lifecycle_report is empty

After the Yokohama upgrade of our environment, the "Current Phase" in sam_sw_product_lifecycle_report table is empty. Have tried to run few jobs listed below. Even then, could not the value populated in "Current Phase" Field. SAM - Create Calculated ...

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PDI with Australia version failed to install SAM Pro plugins

Anyone has issue with not able to install "Software Asset Management Professional" plugins with demo data or failed to "Activate all Software Asset Management Professional" plugins for your PDI?Wondered if it is not compatible?

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