Resolved! CMDB Install state moves to retired or non operational
Hi Everyone, What happens to a CI when it is not discovered for 60 days? Any OOB scheduled job will run and change its state? Without any configuration? Something from OOB? Thanks!
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Forum Posts
Resolved! Remediation Status and Defferal / Exception
I'm trying to understand how the Remediation Status is affected for Vulnerable Items (VIT) that are placed in a deferral status.If the Vulnerable Item has a Remediation Status of "Approaching Target" and then the VIT is deferred, does the status rema...
field is not editable
I have created a new field but while checking in the form it is not editable. Read only check box is not selected. I also checked in UI policies and i didn't found anything. There were no client scripts on that table. What else I need to check?
How to apply a condition to a specific Response Option Mapping in Incident Response Option Rule?
I am working with an Incident Response Option Rule in ServiceNow, where I have set a few conditions that determine when the rule applies. Additionally, I have three response option mappings under this rule. Now, I need to add a new condition, but it ...
Urgent! KPIs for Response Task & Remediation task
My customer is using the Yokohama version of the platform.I wanted to check with you all to see if there are any out-of-the-box (OOTB) dashboards or reports available for tracking Response Tasks and Remediation Tasks. Specifically, I’m looking for an...
「First.org EPSS Integration」ジョブの実行が長時間化かつエラーが発生する
Vulnerability Integration[sn_vul_integration]テーブルから「First.org EPSS Integration」を実行したところ、実行時間が10時間以上かかり、かつ複数のデータソースにて「Job exceeded processing time and was forced to completes status」エラーが発生し、ジョブのステータスも「Error」となっております。再度ジョブの実行を試した際も、実行時間は一日以上かかり、同様のエラーが...
How to Calculate Deferred State Duration and Adjust Age Duration in Vulnerability Item Form?
Hello Community, I need to create two custom fields in the Vulnerability Item form in ServiceNow: 1. A field to calculate the Deferred State Duration, which tracks how long a vulnerability item remains in the Deferred state. 2. The second field shoul...
Run Vulnerability calculator flag on Vulnerability entries table
which otb scheduled job works to update "run vulnerability calculator" flag to false?
Resolved! In Vulnerable Item Detections- Configuration Item do match DNS name and NetBIOS name.
Hello All, I have a situation where on the Vulnerable Item Detections, the CI does not match the detection DNS name and NetBIOS name. Anyone have an idea why this could be happening? Example - CI is of class- Incomplete IP Identified Device and on t...
Resolved! Add columns to the Vulnerability Manager Workspace List View
I'm integrated with tenable.sc Is there a path to add Proof and CVE as columns to the Vulnerability Manager Workspace list view?
Resolved! unable to find and configure "Respond" button in DLP Analyst Workspace
I am unable to find and configure "Respond" button in DLP Analyst Workspace, which appears on the top right corner of the incident form in the workspace. I checked in UI actions , UI builder. Any guidance would be appreciated
Resolved! Pricing for Secops Module
Hi everyone, Can anyone provide a license pricing for Secops Module please?
Ability to add multiple tenable third-party entries to a solution
I would like to associate multiple third-party entries with a solution. Some of my user created solutions are associated with 100’s of plugins. In the solution form, you have a add each third-party entry one by one That is time consuming and not feas...
Vulnerability Response - Workspace does not validate the Until date for deferral
We have set the maximum duration for Requesting exception (Deferral) from Vulnerable Item table as 12 months. This works fine in Classic view using Form UI Action or Bulk edit.But when using bulk edit in workspace - 'Vulnerability Manager Workspace',...
Associate user created “preferred” solution with Third Party Entries and VITS.
I would like to associate user created preferred solution with third party entries and VITS. We currently have the solutions management subscription with VR. I have created about 300 Preferred solutions. I do not want to use the Microsoft and RedHat...
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