Hi, Have run into some issues with CI matching for Vulnerable Items sourced from tenable.sc. The records in question used MAC address matching and that returned incorrect CI as the MAC address is related to network adaptor records for multiple devi...
Hello,which roles must be assigned to an agent to handle responses tasks without having access to the security incident responses father?Thanks for your help
After clicking Request Exception/False Positive and the completing the first popup, the VCA record and approvals are generated but the questionnaire does not appear. I have recently reverted the UI Page and UI Actions for an instance but there must b...
Hi All, I have requirement of integration Palo Alto XSOAR to create Security Incident Response in ServiceNow.Can anyone help me to implement plan? can we configure bi-directional between XSOAR and ServiceNow?regard,Amit
Hi all,I'm looking for the detailed permissions this role provides and what use cases there are for it please.Thank you.
In-Depth Guide: Integrating ServiceNow with Qualys Integrating ServiceNow with Qualys can streamline your organization’s vulnerability management and incident response workflows. This comprehensive guide provides a step-by-step process to set up t...
Looking at the Microsoft Defender Endpoint integration with Security Incident Response and can't find documentation anywhere that goes into detail about contacting a host that is no longer online. Is there a looping process that continues to try to i...
Hi All,I need to perform a task on Security Incident Response Module, where i need to integrate the Zscaler application to servicenow from scratch.i struct with the admin account creation part in zscaler.can anyone of you guide me am i on the right p...
Hi everyone, I am troubleshooting an issue with auto resolving duplicate vulnerabilities reported by different scanners in vulnerability response. We have integrations setup with Tanium and Microsoft TVM. These scanners are creating VITs for the same...
Hello All, I am new to SecOps implementation and got an opportunity to configure a new Playbook in the Security Incident Response. What are the best practices need follow? What are the prerequisites? How to implement a new Playbook for enriching the ...
Hi Team, there is a requirement from client to create a dashboard for Security incident and make that visible to end users(snc_external) in CSM portal. Can you please suggest the possible ways. Thanks,Pooja
Hi,Few of our exception rules gets expired in a week, so when I clicked on request exception button, fill in the details and submit it, the page just reloads and nothing happens, don't see any approvals getting triggered. Please assist.
We are using OOB VR and integrated with Microsoft Threat & Vulnerability Management. It created a bunch of Discovered Items some of them are Unmatched. We were wondering how Matching type of DI was populated as Created by IRE, also is there any techn...
If I create a report based on created date and request ID so I can get in particular time frame how many requests created, or we have.currently i am getting below data on y axis - same day, 2 days, 2-5 days, 5-7 days, 1-2 weeks .....etc Now i want t...
Hi, I have enabled the OOB plugins for SIR and SIR UI and need to access playbooks from security incident New UI. While clicking on playbook icon I am getting the message "No playbook found , Please contact your administrator". all the runbooks are i...
