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Tenable.io ingest all severity with special plugin filter

Seeking for best practice/practical solution on this requirement.We need to ingest all severity (CRITICAL, HIGH, MEDIUM, LOW, INFO) in Tenable.io but we need to filter the INFO to specific plugin id only.Things done so far:Added custom filter on HTTP...

kevin_m by Tera Contributor
  • 592 Views
  • 2 replies
  • 0 helpfuls

Behavior of 'Auto-close VI on Retired CI' within VR module

We enabled the 'Auto-close VI's on Retired CIs' option with the Vulnerability Response module. We then marked a CI as "retired". Both status and operational status fields for this CI were set to "retired". However, we are not seeing the existing ope...

sjjantz by Tera Expert
  • 4294 Views
  • 7 replies
  • 8 helpfuls

Resolved! Remediation target status of Target Met

Hi, Does anyone know which job or logic updates the remediation status of a vulnerable item to "Target met" if it marked as  resolved/closed on or before their calculated remediation target date. It doesn't seem to defined in the script include "Vuln...

nadirehs by Tera Contributor
  • 717 Views
  • 2 replies
  • 0 helpfuls

Resolved! Viewing Vulnerable Item related exception questionnaire

When a Remediator requests an exception for a Vulnerable Item, we can force the Remediator to complete a questionnaire.In such a scenario, how and where can I view a Vulnerable Item's related questionnaire please?

reanimate by Tera Contributor
  • 492 Views
  • 2 replies
  • 1 helpfuls

Vulnerability at VM Instance or Guest Level

We have a situation where we are looking to integrate with Qualys but the CMDB will only contain Cloud Resource data, i.e. VM Instance (cmdb_ci_vm_instance)  and not necessarily the associated Guest CI (i.e. cmdb_ci_server). Are the vulnerabilities f...

Stuck qualys integration

Hi all, Qualys Integrations are appearing stuck in the sn_vul_integration_run table since past few days. what could be the reason?  Thanks,Ravish 

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RavishShett by Tera Contributor
  • 274 Views
  • 1 replies
  • 0 helpfuls

About Manual Intake of Vulnerability Information.

SeqOps-VR's vulnerability management provides an OOTB feature for manual capture of vulnerabilities. Reference:https://www.servicenow.com/docs/bundle/vancouver-security-management/page/product/vulnerability-response/concept/manually-ingest-vulnerabil...

Resolved! Remediation Target Rules

So, my vuln analysts are wondering if there is any way to have the remediation target use a base of when a VIT is assigned to a service now group.  The reason being that the remediation teams are complaining because as certain items get assigned (lik...

jslee102 by Tera Contributor
  • 2426 Views
  • 8 replies
  • 6 helpfuls

Remediation Status on VIT ignores SLA if Deferred?

We are in the process of updating our platform to Zurich and updating VR to version 26.0.13.In the update it appears ServiceNow is adding a new functionality within "Transit to Closed" business rule for VIT:  In this new update, a VIT could be define...

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AC12 by Tera Contributor
  • 390 Views
  • 2 replies
  • 0 helpfuls

Make Request Exception survey mandatory

when we raise a request exception for a vulnerable item, a Survey popup will appear but user can close without filling the fields. we want to make the user to fill form and submit then only exception request process needs to start. 

VR Remediation Efforts for Remediation Tasks

As a Vuln Response Analyst or Manager, I want to use Remediation Efforts not only to group Items on Watchlists, but I also want to group Rem Tasks into one larger effort. Is there a way to do that or has someone leveraged Efforts for this use?

Mean time to detect and Mean time to dispatch

Hello,  Is there anyone who can help me with the condition that I should use to set the SLA for Mean time to detect and Mean to dispatch for Security Incident Response and Security Incident Task?Thanks you! Or at least maybe to explain the difference...

AndreeaI by Tera Contributor
  • 597 Views
  • 1 replies
  • 0 helpfuls