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Security Incident Response - Adding OOTB fields

Hi, I am trying to add the below two fields to our SIR workspace SIR form: Correlation IDExternal URL I have bee able to this this in the back end but I cannot see a view for SIR workspace for configure the layout in that view.  Please can someone he...

AoifeS by Tera Contributor
  • 445 Views
  • 1 replies
  • 0 helpfuls

Resolved! In VR: When would you use SLAs rather than Remediation Targets

Hello, We have the API integration with Rapid 7's InsightVM and are ready to set timelines on vulnerability remediation. We have  4-5 tiers for remediation timelines and I'm trying to determine if we should use SLAs or Remediation Targets. It seems l...

LeslieC by Tera Expert
  • 3952 Views
  • 9 replies
  • 13 helpfuls

Resolved! Penetration testing on a single Application.

Hello Everyone,I'm New to Penetration Testing in ServiceNow.I've gone through several Blogs, documents and Knowledge article but i like to know, how it works in practical.I have a Single Application "ABC Insur" it doesn't have any CI items it is a St...

daiva by Tera Guru
  • 6408 Views
  • 16 replies
  • 6 helpfuls

Remediation Target when the Ticket is reopened.

Hi Team, We’re working on Application Vulnerability Response and have encountered an issue: when an AVIT is marked as Resolved or Closed by a user and later reopened either by the scanner or manually, the remediation target date does not update. Is t...

MdA3 by Tera Contributor
  • 386 Views
  • 1 replies
  • 0 helpfuls

CVR Integration with Cortex

Hi All, does anyone here have experience integrating CVR with Cortex. Specifically related to the link I have attached. Any help is greatly appreciated and thank you! https://www.paloaltonetworks.com/cortex/cloud/container-security

Manual upload of Vulnerable Items

Hi All, I am doing a manual import of Vulnerable Items to test how it works. I have a Windows Server CI which has a FQDN, IP Address and a Hostname. When I do the manual import through the UI, the resulting vulnerable item is linked to a newly create...

Reapply Lookup Rules UI action not reapplying all VITs

Hi, We recently updated our VR plugin to 26.5.3 and I have noticed that the reapply lookup rules UI action on the discovered items table is not updating all of the VITs that it used to.We have a process for unmatched/unclassed CI's where someone goes...

dan167 by Tera Guru
  • 468 Views
  • 2 replies
  • 0 helpfuls

Triggering logging when the role has elevated

The requirement is to trigger the logging as soon has a role that he has elevated to log what operation he will do during its elevated period.  I had found the following For a script to ensure the notification only triggers for a specific role (e.g.,...

SylvainMerc by Tera Contributor
  • 614 Views
  • 4 replies
  • 1 helpfuls

Imperva Integration

Has anyone successfully built a custom integration between Imperva and ServiceNow before? There is currently no plugin available for integrating these 2 tools so our developer is trying to get this working using a totally custom integration, using Ph...

aislingo by Tera Contributor
  • 465 Views
  • 1 replies
  • 1 helpfuls