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Forum Posts

Discovered Items not populated

Dear Experts,  I am on a Orca Vul Response Security plugin 3.0.0, however it has been observed that the VIT are not displaying the discovered Items.. it has happening for a chunk of devices and I could see that there are CI matching rule issues. Howe...

Nilanjan1 by Giga Sage
  • 363 Views
  • 2 replies
  • 0 helpfuls

Resolved! CI Lookup Rule - Auto promote on certain classes

Hi! We are using the Tenable plugin, and I'm trying to improve our CI lookup rule matching.Does anyone have an example where they scripted for when something matches on a specific class that it promotes to another class? Best example I can give, is t...

Autoclose Vulnerable items on Retired CIs

We just upgraded to VR version 15, where autoclose retired CIs is a checkbox, which we have checked. However, we changed some CIs to retired state and their vulnerable items have not closed after multiple days. Is there somewhere in VR we can look to...

AndrewP by Kilo Expert
  • 3190 Views
  • 10 replies
  • 2 helpfuls

VR Request Extension not working

I am testing our approval rules for VR and I am to the point where I am testing an extension of an exception. When I click the UI action to request an extension the Window opens for me to enter the date and reason but after I submit that nothing happ...

dan167 by Tera Guru
  • 2903 Views
  • 11 replies
  • 0 helpfuls

EPSS Recalculation with Warning or Waiver for Remediation Target

We have implemented EPSS for our vulnerability severity calculation and then apply remediation targets based on the calculated severity. What we are having some issues with is that when the EPSS scores are updated we are seeing some vulnerabilities j...

dbl2 by Tera Contributor
  • 766 Views
  • 2 replies
  • 0 helpfuls

cannot apply exclusion rules

Hello,I am having trouble executing exclusion rules.I followed the steps described in the official documentation to set up the rules.1. I defined the exclusion rule with the following criteria:Schwachstelle.Quellinstanz.Name=Tenable.sc and Schwachste...

BolivarT by Tera Contributor
  • 499 Views
  • 1 replies
  • 0 helpfuls

Resolved! Document templates for VRM tables

Hello all, We are trying to use document templates (sn_doc_template) to generate PDF document from Application vulnerable item (AVIT).looks like OOTB it is not available for this table (sn_vul_app_vulnerable_item). We are not using Remediation tasks ...

Viji Rohan by Tera Contributor
  • 1133 Views
  • 4 replies
  • 2 helpfuls

Auto scaling group vulnerabiities from Wiz

How do you not bring in autoscaling groups from wiz into servicenow ? we did not see an option to tweak the configuation in the configure option. Anyone have any ideas?

kalby by Tera Contributor
  • 508 Views
  • 2 replies
  • 0 helpfuls