We have recently started to notice that, for a Catalog form which doesn't have any criteria mentioned under "Available For", the search feature in the Self service portal doesn't return results. The form is still available if you browse through the t...
I have these two fields in a form on Service PortalThe u_utente_da_copiare is a Reference field to the sys_user and the u_gruppi_da_copiare is a List Collector connected to the sys_user_group. All i want is getting the groups of the user selected on ...
I recently took over ownership of an ServiceNow Instance, there are very minimum document about the instance, are there any document or guideline on how to run some assessment about the instance and document it? 1) what are the integration to/from th...
All - I am trying to troubleshoot an issue with a MRVS in a catalog Item. The MRVS contains purchase items ... Name Type Question Ordermrvs_cost_center Reference Cost Center 100account_number Reference Account Number 110quantity Single Line Te...
Hi everyone,I'm experiencing an issue with a custom Service Portal widget. The widget includes a button that opens a modal displaying an iframe. The iframe's content is generated based on a hash passed in the URL, so its size varies depending on the ...
Hello,I am seeking assistance with reporting on variables from a custom task in ServiceNow. My current approach involves using a Database View, but this method results in an excessive number of records, causing the system to crash and time out withou...
Hello All,There are few variables in catalog item which are user testing approver and business approver , If User testing or Business approval is chosen, send to those approvals first in sequence user testing and then Business approver , if not that...
Hello, I am trying to design a workflow within my instance and publish it to my service catalog within my instance (Not using it outside that). I am mainly creating a workflow that generates tasks based on a selection, however it says I dont have sto...
Scenario is I want a date picker with only 1 date to be selectable per month, so the other dates are greyed out. Anyone any ideas?
Hi Community, I got an interesting requirement of the service catalog, I have a catalog item which has a field as "Service Delivery Account" and then one MRVS as "Assets" in which i have a field called "Service Delivery Address". Now the use case is ...
Hello everyone, We have a flow that was recently updated. The task is to re-run this new version on some RITMs which have the older versions attached to them. Is it possible ?Thank you in advance.
Dear Experts... Did someone get into this issue, any way to resolved, reverting back to previous configuration has also not worked
I am trying to search for Plugin for Skills Management, but I don't see it. I'm using Washington DC PDI and don't see it on All when searching for Skills.
