Hi,There a lot of articles on adding new Change States to the Change State model but I couldn't find anything on a process to disable any of the default Change Request States. I would like to disable the Implement and Review States from Change. I can...
I have a UI action that I created and I am attempting to use a GlideDialogForm to get and return user input to the UI action. I am new to scripting in general (and serviceNow in particular) and can't figure out where to stick the paces of my code to ...
Facilities would like to change the close date and back date it when closing. Is it a functionality currently available, if so, how?
Hi All:Please if you can help me I need to upload a file on sys_attachment table on Service-Now so that I can add on Requests form for the end users to download it. How can I do that if you can please help me. Thank you.
Hello everyone,I am trying to grant rights to someone else in order to deploy update sets but without admin rights. anyone has bumped into this?Thank you
I'm currently planning out my mid server setup. I'm hoping someone can recommend some best practices for mid server installs.Currently we'll be using it for ldap use only. No discovery, etc, but that may come next year. We're a Windows environm...
Hi,Do you we have any documentation on Contact Management in ServiceNow?
On my incident management page, the assignment group field references the "group table". However, there are some groups that are no longer in use and i don't want to delete them.Please how do i hide these groups so they are not presented as an option...
Hi there,When I create a Business Service, there are two similar-looking fields: "Assigned to" and "Supported by", both of which take a person's name as input. Please see screenshot at Screenshot: �Business Service | ServiceNow IT Service Managemen...
I'm trying to change the background colour of my ServiceNow instance, but when I change the colour the way the tutorials say(Basic Configuration page), it makes no difference, even when I click save. Any ideas?
I feel like I've gotten myself into something very complicated...BackgroundEarlier this year, we spun up a new instance and essentially started over with our key departments: IT, HR, Legal, and Facilities. Due to some heavy rebuilding of case/incid...
I am trying to send a Post request from ServiceNow to an external server. I keep getting this CORS-related error: "Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested ...
my questions is i want to create 100 catalog items not manually how it is possible????
How can we embed a Document in a email notification. I just find embedding a link to a document in Servicenow but could not find attaching a file to a notification. I am not looking to send atachments of a record to email notification but sending a s...
I created a metric (code below) which is using:Table:IncidentField: Work notesType:Script calculationThe goal is to create a metric instance when a User adds a work note. But I am seeing duplicate metric records (different sys_id but same field value...
| User | Count |
|---|---|
| 3 | |
| 2 | |
| 2 | |
| 2 | |
| 1 |
