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Disabling basic auth in ServiceNow?

I have a security control requiring that I disable basic authentication in ServiceNow. However after research I don't think servicenow uses basic auth for logging in, it's just optional for webservices. My question is, is it possible to disable basic...

sdhar by Kilo Contributor
  • 1411 Views
  • 2 replies
  • 0 helpfuls

Submit Button doesn't work

Hi All, Submit UI action is not working on Incident Task table and when i checked on UI actions i did not find related UI Action. This happened after new patch release but here comes the twist the same patch is deployed in test environment did not fa...

pjsnow by Kilo Expert
  • 1772 Views
  • 6 replies
  • 0 helpfuls

Create Change from Excel Import?

Hi,  does anyone know if it´s possible to create a change and fill in the fields of the ServiceNow change via excel import? So that I fill out an excel template, import this to ServiceNow and then have a partly/fully filled out change. Is there any f...

Wolfgang2 by Kilo Contributor
  • 1178 Views
  • 3 replies
  • 2 helpfuls

Resolved! True/False in reporting to Yes/No

Good afternoon again!So, here's my problem.I have a report which shows SLA's which have breached and this is indicated by a tick box (True/False)When I report on this management don't like it. Is there a away I can change this to Yes/No? Or any parti...

Andrew_TND by Mega Sage
  • 3065 Views
  • 8 replies
  • 3 helpfuls

Resolved! Multiple inbound action

Can i have multiple inbound action for a same email? I have actually created by giving different order but it created the same incident twice.

nidhinotra by Mega Contributor
  • 1794 Views
  • 11 replies
  • 3 helpfuls

Resolved! getDisplayValue is not working on catalog client script

I am running a catalog item with this code but I got thrown out by a javascript error on browser. Anyone can help would really appreciate.End goal is that when requestor is part of the support_group, i can run setReadonly to couple of fields. var use...

nomadie by Kilo Expert
  • 11138 Views
  • 12 replies
  • 4 helpfuls

Resolved! Agile Development for ServiceNow

 ServiceNow describes a product as:  a product represents functionality that a product owner has identified as important to customers.  I work on the ServiceNow development team and trying to use the Agile module for our development, but I am a littl...

Juli T_ by Tera Contributor
  • 1100 Views
  • 1 replies
  • 1 helpfuls

GeoJSON Floorplan conversions

Dear Community, We are starting to implement the Facility Management module in some locations and we would like to start using the Floor Plans functionality.I ´ve contacted Micello as the company ServiceNow usually refers us to for Floor Plans provid...

fscheps by Kilo Contributor
  • 2161 Views
  • 4 replies
  • 1 helpfuls

Resolved! Add Attributes to a field

I am trying to add an attribute 'show_all_tables' to Document ID field. But as soon as I enter the attribute name, it gives an error invalid reference. Please help.   Thanks

richa83 by Giga Contributor
  • 2487 Views
  • 4 replies
  • 3 helpfuls