For a change request involving multiple CIs, where do we link all these CIs, since the Configuration Item field only allows one (1) entry? We were initially advised to use the Affected CIs tab for this purpose, but, I read in one of the forum repli...
Good afternoon again!So, here's my problem.I have a report which shows SLA's which have breached and this is indicated by a tick box (True/False)When I report on this management don't like it. Is there a away I can change this to Yes/No? Or any parti...
what is the base table for SLA?
Can i have multiple inbound action for a same email? I have actually created by giving different order but it created the same incident twice.
Hi, I need order for sections on form. I want to change the sections position. How can i move the sections on the form. THANKS in advance !
Dear Sir, I would like to use ACL to hide the record which is not allow user to read. I only can hide the fields value. How can I do that? ACL setting is as below: Thanks. Best regards,Ling
I am running a catalog item with this code but I got thrown out by a javascript error on browser. Anyone can help would really appreciate.End goal is that when requestor is part of the support_group, i can run setReadonly to couple of fields. var use...
The user should not be able to submit the form if the email is in incorrect format and prompted to correct it. PS: I am using the username field above to auto-populate the user's email using catalog client script. Please help! Thanks.
ServiceNow describes a product as: a product represents functionality that a product owner has identified as important to customers. I work on the ServiceNow development team and trying to use the Agile module for our development, but I am a littl...
Dear Community, We are starting to implement the Facility Management module in some locations and we would like to start using the Floor Plans functionality.I ´ve contacted Micello as the company ServiceNow usually refers us to for Floor Plans provid...
I am trying to add an attribute 'show_all_tables' to Document ID field. But as soon as I enter the attribute name, it gives an error invalid reference. Please help. Thanks
Hi allI have a requirement like this that for one department we are building a service portal, and for that department there are almost 7000 knowledge articles, but they are no useful for other department or client don't want that these knowledge art...
I want to edit the browser tab when opening ServicePortal.Does anyone know where to edit? I added a <title> ~~ </ title> to the HTML field with a widget in ServicePortal, but I could not change it.
I am attempting to pass a value from a widget I added to a Macro with label field to another Single line text field on a request form. The widget is attached to the Macro with label field using the Widget field on the Default Value tab of the Macro ...
Can anyone explain me how How data source is related to transform map?
