Display for RITM's has changed after upgrade to Vancouver

terrieb
Tera Guru

So we recently upgraded to Vancouver on one of our sub prod instances and noticed that in the top banner of RITM records it is now displaying the Stage of the RITIM

terrieb_0-1708610039391.png

Previously in earlier releases, it displayed the RITM number

terrieb_1-1708610078271.png

I'm sure someone thought this was a better way but is there any way to go back to pre-Vancouver view instead?

 

Thanks

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

MarkRoethof_0-1708610967052.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

3 REPLIES 3

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Just have a look at which field on the table has "display" checked. Most likely that changed during upgrading someone missed that during testing? 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

MarkRoethof_0-1708610967052.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thank you!  We do a lot of testing prior to upgrades but we didn't "notice" this until just recently....