g_form.setReadOnly('variable',true); not working in RITM level using on load Client script

[Suresh1]

Hi Team,

I am using an On Load Client script to set a variable ReadOnly. The field is in the variables section, and it's not setting to readonly.

its silly but could n't figure out what is the issue... I have checked the UI policies, other client scripts and there is no collision happening.

Please let me know what could be the issue.

Regards,
Suresh

[Sharique Azim]

If this does not work, then check two places

1.catalog client script where applies on ritm  is marked true,

2. acls where it is conflicting with roles.

[Community Alums]

Hi Suresh,

In screenshot you have the set the script as Active = false. Could you please check if the script is Active and use

g_form.setReadOnly('variables.service_da_required',true).

[Harish KM]

Use the below

g_form.setReadOnly('variables.service_da_required',true);

[Ankur Bawiskar]

Hi Suresh,

For fields on the form use g_form.setReadOnly('<fieldName>', true);

For catalog variables use g_form.setReadOnly('variables.<variableName>', true);

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[sarabjeet]

Thanks Ankur.