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10-14-2024 05:36 AM
Hello Everyone,
I need to know how can i activate the new button seen in the below screens
Can someone help me out
As seen here , this is on dev learning instance
Solved! Go to Solution.
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ITSM: General
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10-14-2024 09:09 AM
Hi @RitaA ,
The New Button will only visible when the state of Standard Change Proposal is New
Please Refer Documentation - https://docs.servicenow.com/bundle/xanadu-it-service-management/page/product/change-management/task/...
Where it has mentioned - : You can add standard change tasks to a standard change proposal only when the proposal is in the New state. Once you submit a standard change task for approval, you cannot add additional tasks.
If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.
By doing so you help other community members find resolved questions which may relate to an issue they're having
Thanks,
Astik
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10-14-2024 09:09 AM
Hi @RitaA ,
The New Button will only visible when the state of Standard Change Proposal is New
Please Refer Documentation - https://docs.servicenow.com/bundle/xanadu-it-service-management/page/product/change-management/task/...
Where it has mentioned - : You can add standard change tasks to a standard change proposal only when the proposal is in the New state. Once you submit a standard change task for approval, you cannot add additional tasks.
If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.
By doing so you help other community members find resolved questions which may relate to an issue they're having
Thanks,
Astik