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How can i activate the New button in change task templates in a standard template

RitaA
Tera Contributor

Hello Everyone, 
I need to know how can i activate the new button seen in the below screens

Can someone help me out 

RitaA_0-1728909206819.png

As seen here , this is on dev learning instance

RitaA_1-1728909252443.png

 

1 ACCEPTED SOLUTION

Astik Thombare
Tera Sage

Hi @RitaA ,

 

The New Button will only visible when the state of Standard Change Proposal is New 

 

Please Refer Documentation - https://docs.servicenow.com/bundle/xanadu-it-service-management/page/product/change-management/task/...

 

Where it has mentioned  - : You can add standard change tasks to a standard change proposal only when the proposal is in the New state. Once you submit a standard change task for approval, you cannot add additional tasks.

 

If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

By doing so you help other community members find resolved questions which may relate to an issue they're having

 

Thanks,

Astik

View solution in original post

2 REPLIES 2

Astik Thombare
Tera Sage

Hi @RitaA ,

 

The New Button will only visible when the state of Standard Change Proposal is New 

 

Please Refer Documentation - https://docs.servicenow.com/bundle/xanadu-it-service-management/page/product/change-management/task/...

 

Where it has mentioned  - : You can add standard change tasks to a standard change proposal only when the proposal is in the New state. Once you submit a standard change task for approval, you cannot add additional tasks.

 

If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

By doing so you help other community members find resolved questions which may relate to an issue they're having

 

Thanks,

Astik

Ho to delete standard change task from template