How to integrate ServiceNow in Customer Support Center?

zealouszulfi
Tera Contributor

‎01-21-2024 01:52 AM

How can I use ServiceNow platform in Customer Support Center with Chat, Calls, Emails? Please let me know the benefit of using ServiceNow platform in Customer Support Center and how we can use it.

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Maik Skoddow
Tera Patron
Tera Patron

‎01-21-2024 05:07 AM

Hi @zealouszulfi 

not sure, what exactly you want to hear. Your question is like "explain to me the world".

If you want to have a starting point with links to many helpful resources, I recommend my page: Customer Service Management (CSM)

Maik

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