Client Script for choices in Form being overwritten by something else

[DeeMendoza]

Hi everyone!

I had written an onLoad client script for an incident form (specifically the Security Incident Response form, but I don't think that matters)
-where the script removes some choices in a dropdown field depending on the value of another field.

At first, it works fine, but after one second, ALL the choices come back, undoing the work of the script. I have looked at the Client Script table, UI Actions table, and even at some Data Policies and couldn't find a **bleep** thing to that might affect and override my script for this specific dropdown field.

Does anyone else know where I can look to see if anything else is affecting this field? Or are those three tables the only places?

Script below in case if needed:

function onLoad() {
    //var group = g_form.getDisplayBox('assignment_group').value;
    var group = g_form.getValue("assignment_group");

    if (group == "sysid of group") { 
        g_form.removeOption('myField', '3');
        g_form.removeOption('myField', '13');
        //alert("The assignment group is xyzgroup!");

    }
}

[Medi C · Accepted solution]

Hi @DeeMendoza,

Could you try the following:

function onLoad() {
    setTimeout(function() {
        var group = g_form.getValue("assignment_group");
        if (group == "sysid of group") { 
            g_form.removeOption('myField', '3');
            g_form.removeOption('myField', '13');
        }
    }, 1000); // Adjust timing as needed
}

[DeeMendoza]

I like the idea but unfortunately my script still gets overridden

[DeeMendoza]

It looks like this will have to be what I do, as "band aid" as it may be. Thank you Medi

[Prasad Pagar]

Hi @DeeMendoza ,

Did you find the fix or you still need help with this?

Thank you

Prasad