Display/Hide the Activity stream bar for the Details view of a record

[JeremyHoffman]

Hello,

In Service Operations Workspace, I am wondering where you can go to display or hide the Activity stream bar (the bar at the bottom of the record to display the record, record and activity stream, or just the activity stream?

This bar:

I found this SN Document that explains how to do it for the Overview section of a Problem and Change record.

Show the activity stream bar

This unfortunately doesn't help me for the Details tab, or even the Overview section of any other record type viewed within the SOW. 

Thanks in advance for any assistance.

Jeremy

[Pradeep Thipani]

Hi @JeremyHoffman ,

This reference might help you to get started with UI Builder : https://www.servicenow.com/community/developer-forum/hide-activity-stream-for-one-table-based-on-a-c...

[JeremyHoffman]

@Pradeep Thipani Thank you for the reply. This unfortunately does not help. I should have provided a reason for my ask. Basically when we open SOW and view any record, Incident, Problem, Task, etc, the Compose/Activity Stream section does not appear in the Details section of the Workspace, but it does appear in the Overview Section. If we click the 3 dots to the left of the Record type (See screenshot), and click Reload form. When the form reloads, the bar appears as does the Compose/Activity section, and the bar.

Before reloading the form:

After reloading the form:

Thoughts?

Regards,

Jeremy