Playbook tab does not appear in SOW

[KantaSasaki]

Currently, the SOW alert record for a customer instance does not display a tab.
The customer is expected to work with the Playbook in the Playbook tab of the SOW to resolve the issue.
I created a Playbook based on the PDI em_alert table and validated it on a real machine.
As a result, the Playbook tab was visible in the Washington version, but disappeared after upgrading to Xanado.
For both customer instances and PDIs, a playbook tab is displayed for records other than em_alert (For example, the incident table).

So I have two questions.
・As an OOTB condition that Playbook tabs can be displayed in community articles, "! =em_alert". Can I see the OOTB playbook tab in the alerts table?

・Also, was the condition added from Xanado? Washington ver. The mystery that came out in.

[Ankur Bawiskar]

@KantaSasaki 

you might have to configure it separately

check this link

Adding a Playbook Record Page Tab to a Workspace Record 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[KantaSasaki]

@Ankur Bawiskar 

The incident table automatically displays the Playbook tab when a playbook is linked to a record, but is the Alert table different?

[Ankur Bawiskar]

@KantaSasaki 

not all OOB tables have the playbook tab configured for them in Workspace.

You can use the link I shared above to configure and show the tab for Alert table.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[KantaSasaki]

@Ankur Bawiskar 

I saw the article, is this a method that can be used in SOW?
It looked like a way to create a new WorkSpace.
Also, I would like to avoid customization and develop according to OOB, but is this method recommended by ServiceNow?

On another note, I found the following community article. In OOB, I understood that tabs cannot be displayed in the Alert table in SOW, but what do you think?