Do we have to go through Configurable workspace for implementing Service operations workspace

Huma Naaz2
Tera Contributor

We are planning to implement Service Operations Workspace and we came across two workspaces i,e

Service Operations Workspace ITSM

Service Operations Workspace ITOM

 

We would like to know which one to go with and whether we need to go through configurable workspace before implementing one of the above one.

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