fso admins not able to see list in workspace

Debasis Pati
Kilo Sage

I have created one application and modules added in the sys_us list for fso workspace.
Now admin can see both the application and module in application navigator also in fso workspace list.
But the fso admins only can see the app and module in the application menu in the navigator but in workspace list they are not able to see.
I am not able to find what is wrong because the module role they are already having.
even the fso admin can see the application and module in the application navigator but not in the fso workspace only.

@Ankur Bawiskar any idea on this?


8 REPLIES 8

Ankur Bawiskar
Tera Patron

@Debasis Pati 

each UX list has an audience associated to it

Does your user satisfy that audience?

share the config screenshots

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  where to find the audience for it.

I could not see the audience anywhere


Hello @Ankur Bawiskar ,
Can you guide me here little?

@Debasis Pati 

check this article which explains all the steps

Configuring Lists in Configurable Workspace 

the linkage between UX list and Audience is in this table "sys_ux_applicability_m2m_list"

AnkurBawiskar_0-1787028263894.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader