How i can show the interaction module on service operation workspace only to particular group users

[Debasis Pati]

Hello All,
I want to show the interactions module present in the service operation workspace only to particluar group>

also the new interaction i want to show it to the same group users only.

How i can achieve it?

[Debasis Pati]

Thank you @Ankur Bawiskar so much for the detailed instructions and clarity for the create interaction is there any possible way without acl?

ACl works fine but is there any other possibility to hide the create interaction ?

Regards,
Debasis

[Ankur Bawiskar]

@Debasis Pati 

I don't think without ACL you can control that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Debasis Pati]

Hello @Ankur Bawiskar ,
The solution i tried also the related list to include the user criteria is not visible on the sys_ux_applicability even after removing the roles.

Could you kindly help

[Debasis Pati]

Hey @Ankur Bawiskar ,
I found the issue the property was not true thats the issue.
"glide.ux.user_criteria_enabled". this needs to be true.

Regards,
Debasis

[Ankur Bawiskar]

@Debasis Pati 

that I already shared earlier that it has to be true.

Glad to help.

If my response helped please mark it correct and close the thread so that it benefits future readers.