How to add Incident Task in Workspace

[Prateek1]

How to add Incident task on this view . In Related list  i have already added it  but still it not visible in classic view . Also i have tried https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999646#:~:text=Navigate%20to...  still doesn't work 

[Pradeep Thipani · Accepted solution]

Hi @Prateek1 ,

If you want to add Incident task related list workspace view  as you mentioned over above screenshot in question, be on the same record in workspace.

Click on your profile (top right) and click on related list:

Add Incident task related record to right side then you can see in workspace view.

Thanks,

Pradeep

[Pradeep Thipani · Accepted solution]

@Prateek1 , Please open workspace and a record for which table you wanted to add. Then you can see related list option from the workspace.

[Prateek1]

Thanks for helping 

[Sayali_Suryawan]

The first thing I discovered was that if the "incident task" Record exists, only then will it display. 

If you click "create incident task," you will be redirected to a form where you can save it.

After that, I was only able to find it on the view as shown below. 

Please ensure that the incident task is created or not.

Alternatively,

you can include them by configuring SOW. On the configuration page, open related lists and add incident tasks...then it will show up on SOW.

Please mark my answer if it was helpful.

Thank you.