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How to add "Template" contextual side bar in outage table

Al-JhonV
Kilo Sage

Hello everyone,

Template sidebar is available in Incident, change_request, or other task record but not in outage form.

I already tried to duplicate the Template SNC in UI Builder and remove the parent.table != cmdb_ci_outage from the condition:

AlJhonV_0-1789099029382.png



but still Template is not visible from the side bar menu.

1 REPLY 1

Dinesh Chilaka
Mega Sage

@Al-JhonV ,

Did you make the OOB Template SNC variant inactive?

If not make that page inactive and observe the changes now once.

If my response helped, mark it as helpful and accept the solution.

Thanks,

Dinesh