How to Show the declarative action only on Service operation workspace

[Debasis Pati]

Hello Team,

I have created one Declarative action for incident table i want to show that declarative action only on Service operation workspace.

If i check the checkbox Enable for all configurable workspaces it is visible in my Service operation workspace otherwise it is not visible in Service operation workspace.
I want it to only show in Service operation workspace how to achieve it?

@Ankur Bawiskar  any idea?

Regards,

Debasis

[Ankur Bawiskar]

@Debasis Pati 

you can use Workspace field and then it will show only in that workspace

1) switch to Advanced view and you will see that field

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Debasis Pati]

Hello Ankur,
I have checked that it only have one record in that table called agent workspace and no other things(no other workspaces) nor there is way to create record in that table as well.

[Ankur Bawiskar]

@Debasis Pati 

I tried the steps I mentioned but it didn't work.

Will explore further.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Debasis Pati 

I just tested and it works fine with me for SOW and CSM workspace

1) Copy Incident shows only in SOW and not in CSM

It's all because of the View field

If my response helped please mark it correct and close the thread so that it benefits future readers.