Issue with Auto Refresh SOW list view.

[Ashish Parab]

Hello Experts,

We have a requirement to auto-refresh the SOW list after updating any record on it. We tried enabling the glide.lists.live_list_enabled system property, but this only shows the count of updated records; it doesn't auto-refresh. The user still needs to manually click the refresh button, but the client wants it to auto-refresh.

We followed this article - https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/workspace/ta...

Please let me know if anyone have any idea.

Thanks in advance!

[Ankur Bawiskar]

@Ashish Parab 

is this happening for all the users all the time?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ashish Parab]

Thank you @Ankur Bawiskar  for you quick response.

Yes, for all users. The client says this auto-refresh was working before the Yokohama upgrade.

Thanks,

Ashish

[Ankur Bawiskar]

@Ashish Parab 

then it seems to be a platform bug if this started coming after upgrade.

Please raise a case with ServiceNow.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ashish Parab]

I have requested the last two versions of PDI, and I'm still not getting any auto-refresh on the SOW list. Do you have any idea if we need to reconfigure this for auto-refresh?

Thanks,

Ashish