My Lists on SOW

[AhuelieW]

Good morning ServiceNow gurus.
I hope my message finds you well.

I need your help please. I can create new lists within the Service Operations Workspace and apply my filters.

However, when i change those filters for something else and refresh the page, they got reverted to the one i've applied when I first created the lists. I know i can save the new filters i want but every time i refresh the page, I have to go and search the saved filters.

Is there a way to apply new filters so they don't get reverted when I refresh the page ?

Thanks

[Chaitanya ILCR]

Hi @AhuelieW ,

in the URL you will find the sysid of the list(sys_ux_list record) copy it

go to sys_ux_list table and put filter sys_id is {list id copied from the url}

open the record and update the condition

just do cache.do, log out and login and open sow workspace and check

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[AhuelieW]

Oh that's interristing, but I think it's just for the default lists.

However, i'm talking about a the personal ones. The ones we can create

[GlideFather]

@AhuelieW and can you give example of it?

I quickly checked in my end and it works just fine... if not anything, try it in a different browser and/or erase cache, it is never a bad approach in ServiceNow :))))

[AhuelieW]

Hi,

See my response to Ankur comment....

So here is one of the lists i've created. And you can see that I've 3 filters.

However, if I change those filters to something else or if I add another filter

And i refresh the page, it goes back to the previous 3 filters