My Lists on SOW

[AhuelieW]

Good morning ServiceNow gurus.
I hope my message finds you well.

I need your help please. I can create new lists within the Service Operations Workspace and apply my filters.

However, when i change those filters for something else and refresh the page, they got reverted to the one i've applied when I first created the lists. I know i can save the new filters i want but every time i refresh the page, I have to go and search the saved filters.

Is there a way to apply new filters so they don't get reverted when I refresh the page ?

Thanks

[Chaitanya ILCR · Accepted solution]

Hi @AhuelieW ,

for that you can follow the same steps copy the list id

this time go to the table sys_ux_my_list table and filter with the copied sysid 

and update the condition

clear the cache log out and login 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[AhuelieW]

Yay!!! this worked, thanks.

[Tfnhodgi]

Hi, this appears to work for users with higher-level roles (it does for me as an admin). Can end users without these roles edit the filters on the lists they’ve created themselves?

[GlideFather]

It seems like you are not saving it... go to the list (Incidents in my case) you would like to change, click on it to highlight it and then:

The above is to make the order for everybody with access, to personalise your own and only yours >do it directly in the list:

[Ankur Bawiskar]

@AhuelieW 

please share some screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.