SOW - How to remove the Fix Tasks tab in Problem?

JLeong
Mega Sage

Hi Guys,

 

In the Service Operations Workspace, I need to remove the Fix Tasks tab in the Problem Management module.

We have our own process for Problem and we do no need the Fix Tasks. I need to replace it with a list of approvers.

 

JLeong_0-1726768196404.png

 

Thank you in advance.

 

3 REPLIES 3

Isaac Vicentini
Mega Sage
Mega Sage

Hi @JLeong!

 

Check this KB: 

KB1307471 - How to remove "Fix Tasks" tab on a Problem record in the Service Operations Workspace


If my answer helped you in any way, please mark it as correct/helpful 🙂

Regards,

Isaac Vicentini.

 




Best regards,

Isaac Vicentini
MVP 2025


If my answer was helpful, mark it as Helpful or Accept as Solution.

Thanks, Isaac! I will try and let you know.

Hi @JLeong!

 

Let me know if it worked and which way you took (:


Best regards,

Isaac Vicentini
MVP 2025


If my answer was helpful, mark it as Helpful or Accept as Solution.