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Resolved! SOW LIST NAVIGATOR

I have a requirement where I want to make the LIST NAV component to be collapsed upon opening instead of expnded view, Currently it is opening expanded or collapsed if collpsed earlier manually?Currently It opens as shown Below: It Should open as sho...

Screenshot 2025-10-09 160049.png Screenshot 2025-10-09 160125.png
ShreyasG by Tera Contributor
  • 496 Views
  • 1 replies
  • 2 helpfuls

Resolved! Show addInfoMessage in SOW

Hi all, In SOW when we have many alert to display (we use addInfoMessage). Alerts are grouped and hidden by default :Is there a way to change the default value and pass it to show ?Is there a way to configure the number of alerts to display before hi...

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Karine_M by Tera Guru
  • 1263 Views
  • 3 replies
  • 2 helpfuls

filter UIb component setup on workspace

Hello Everyone,I am facing an issue with filter component in ui builder i have created filter component on my workspace category and subcategorywhen i select any value in category filter it is showing unavailable options in subcategory filterexpected...

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jai281997 by Tera Contributor
  • 610 Views
  • 1 replies
  • 0 helpfuls

Uncommanded Theme switch

I've had an odd issue with all three of my instances since upgrading to Yokohama.  While I am working in a workspace view, selecting related links causes by instance to switch from my company's theme to the standard Polaris theme.  Duplication steps:...

EvansJa by Tera Contributor
  • 743 Views
  • 2 replies
  • 1 helpfuls

Resolved! Modify view for CI clicked from Incident

I have configured the SOW view for CIs so when I open a CI in the workspace it shows with this view. However, if I open an incident and click on the CI that is on the incident, the CI opens in the Default view. How can I have the CI open in the SOW v...

Ryan S by Mega Sage
  • 2527 Views
  • 13 replies
  • 0 helpfuls