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Where to find buttons displayed in Overview tab

VeronikaL007264
Tera Contributor

Please does anybody know where are configuratoons to button displayed in Overview tab in Change record in Service operations workspace. I need to disable the NEW button,evenrually there is also a button "Add task" which I also want to disable.  See the screenshot. 
I couldnr't find them under Declarative actions nor UI Actions ! 

Any advice will be appreciated


Screenshot 2025-09-21 at 20.59.05.png

1 REPLY 1

Shruti
Mega Sage
Mega Sage

Hi

You can create a custom variant of the OOTB subpage to hide the button, since the original OOTB subpage cannot be edited.

 Go to https://devxxxxx.service-now.com/now/builder/ui/experience/aa881cad73c4301045216238edf6a716/params/p...

 

Go to change overview task and duplicate variant

Shruti_0-1758606008694.png

 

Go the new button and add task section and hide component

Shruti_1-1758606048745.png

Shruti_2-1758606070996.png

 

Keep the subpage variant order lowest (-10 or -100)

Shruti_3-1758606171454.png