If there’s one thing I’ve learned as a ServiceNow platform owner, it’s hard to get people to migrate away from their comfort zone and onto ServiceNow - and that comfort zone is Microsoft Excel. It’s t...
I’ve written elsewhere about how critical Organizational Change Management is for the success of your ServiceNow initiative, and I’ve seen personally the difference made by focusing on user adoption. ...
As ServiceNow practitioners—developers, architects, and platform owners—most of us have technical backgrounds. We’re in this field because we love technology and the possibilities it brings. Unfortuna...
1. What is Data Certification?Data Certification manages scheduled and on-demand validations of data in CMDB and non-CMDB tables. 2. Where can I find relevant documentation?Data Certification (service...
In my previous blog post, we discussed what a sys_id is or is not and debunked a couple of widespread myths. Upon reading it, you could get a false impression that the sys_id had no more gotchas in st...
First you will want to review the Ask for Approval Action from Flow and Scripted Approvals. Use Cases: I need to gather approval groups from the CIs in the Affected CI list and generate approvals for ...
CapabilityFunctionUse CaseExampleInstance Data Replication (HLA)Allows for the replication of data across multiple ServiceNow instances.Used for high availability and disaster recovery scenarios, ensu...
What is a sys_id? This question is a no-brainer, right? It’s the 32-character long gobbledygook that consists of random numbers and letters and uniquely identifies every record in every ServiceNow ins...
What I particularly like about the ServiceNow platform is that even having dealt with it for as long as 15 years, you keep learning new things all the time. As I was working on my post about reminders...
Many processes involve notifications that remind participants about an outstanding action. They are preconfigured by an administrator and are triggered by specific events in the record’s life cycle. I...
Platform Product director Adam Stout showed us how to automate the installation and updating of plugins using a CI/CD spoke and a flow. This technique can be used to initiate the installation of multi...
Hello Everyone, Link to visit podcast on YouTube again: If my content helped you in anyway, please mark this content as BOOKMARK, SUBSCRIBE & HELPFUL Best Regards, Prashant Kumar (LearnIT) YouTube Cha...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, For every customer the Sys Audit is typically one of the largest tables in their production instance. A good ch...
Share your thoughts on ServiceNow's Right-Click Configuration The Core Platform UX team would love to hear your thoughts and opinions on: all things configuration. Specifically, do you have feedback o...
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Could not find a record in sys_hub_flow_version fo...
