Add AM/PM attribute to time field
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‎03-31-2017 11:13 AM
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‎03-31-2017 12:18 PM
Try setting the system time format to "hh:mm:ss a"
The property is under System Properties > System, about 3/4 down the page. Search in your browser for "Time format"
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‎03-31-2017 02:37 PM
If you have access to sys_properties - glide.sys.time_format = hh:mm:ss a (12 hours)
glide.sys.time_format = hh:mm:ss (24 hours)
Go to Basic Configuration from the navbar or the copy part of URL following instance name -
https://<instance-name>.service-now.com/$system_properties_ui.do?sysparm_title=System%20Configuration&sysparm_category=System%20Configuration
There's a drop down menu for time format -
Select your preference - Save.
--
Aman G
ServiceNow, Inc
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‎03-31-2017 08:04 PM
If you want to change the time format system wide for an Istanbul based instance, you can go to System Properties > Basic Configuration, scroll down a little and select "hh:mm:ss a (12 hour AM/PM)" for the "Time format" setting.
Hope that helps.
PS: Please hit "Correct", "Helpful" or "Like" depending on the impact of the response.
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‎08-28-2017 02:59 AM
thanks guys I did see that but I am concerned about touching the global settings, when this is only for a scoped application.