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‎03-12-2021 05:28 AM
Hello, document owner received this notification when managed document revision approved.
but there is no doc link attach in the email notification, how can include a url link to the email notification?
or can i put this notification to inactive then create a customised notification for the purpose?
Thank you very much.
Solved! Go to Solution.
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‎03-12-2021 09:06 AM
Hi,
I could see you are triggering the notification from workflow as the event is workflow.notification
So you must be triggering the email via workflow activity
So I am saying to add that in the workflow notification activity
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-18-2021 02:35 AM
Thank you for marking my response as helpful.
If my response helped you please mark it correct to close the question so that it benefits future readers as well.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-12-2021 09:15 AM
First u create a Notification Email Scripts like below
var temp = event.parm1;
var user = new JSON().decode(temp);
template.print('Click here to approve <a href="https://give urs instance url here/nav_to.do?uri=sysapproval_approver.do?sys_id=' + user.approval_sys_id + '"> Google </a>');
and call above Notification Email Scripts in your notification body like below
${mail_script:Notification Email Script Name}
Regards
Rajesh
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‎07-28-2022 03:19 PM
This worked for me, at least in version San Diego. havent tested in other versions:
add this in the workflow notification activity Message field. (with your actual URL of course after the href= and in quotes like below)
Click <a href="'www.google.com'">HERE</a> to view the documentation.